Do cruise lines reduce the commission paid when a price drop is matched? I usually book my cruses through a TA, and I'm hoping that she isn't being penalized for working for me on the dips.
Yes.. I am a TA and the commission definitely drops too.
TAs get a % of what you end up paying . They don't get paid until after you sail (in case you cancel). So, if you pay less, the TA gets less.
I know... sounds odd. The TA does MORE work(to grab the price drop for you), and ends up getting paid less. One thing you can do to really help out is to buy insurance through your TA (if the product meets your needs). The commission on travel insurance is considerably higher on insurance.
On July 16, 2013 at 04:00 PM, toddcan wrote:
I know... sounds odd.
I wouldn't call it odd, just disappointing. I will look into getting trip insurance from her now - I just don't want the cruise line insurance.
Along this topics lines, I don't typically use TAs, but did on my upcoming cruise due to the perks I received. The OBC is based on the type of cabin you book. I typically start inside and as prices drop, especially balconies or suites, I upsell. Meaning I pay a tad more for a better cabin. I asked my TA if/when I do this, does my OBC increase (we are talking alot of OBC increase had I originally booked a suite). the answer was no, I get what I get when I originally booked, however, she added they do not charge any change fee when they call to upsell my cabin. Oh well. Thought maybe someone else wanted to know this info.
I just joined CRUISEFISH today. I was impressed by your question, I am a TA, and yes our commission does decrease, but I`m sure I speak for the majorit of agents that I know. We`d rather provide our clients with the best available rate, than to be concerned with losing $10-$15, Hopefully this insures that our clients will remain with us and not book elsewhere.
Try Costco Travel, if you upsell, your OBC goes up.
Yes, when the price drop, the TA's commission is also drop. That is why you cannot get a refund or even OBC after the Final Payment.
We cruise on Royal Caribbean (RCL) a lot. When we first started cruising a few years ago, RCL's "Best Price Guarentee" policy allows the passengers to adjust their prices even AFTER the "final payment date." Then, the travel agents started to complain because their commission is being proportionally reduced. Then, RCL decided to favor the TA and will only adjust prices before the final payment date. With the exception of Holiday cruises and Deals that I believe are too good to pass, we now only book last minute and Thanks to CF, I know exactly when I should book. I used TA before. So far, NONE of them has proactively tell me when my cruise price has been reduced, even before final payment date. NONE!!!!
I am a TA and I will drop the prices if the cruise line lowers them. Like someone above said, a $10-15 dollar drop in commission is less important than a happy, repeat client. Also, through a travel agency, you can get into a group where you often receive anywhere from $25-$100 OBC no matter which category you book. I just set up a group where everyone will get $75. Also, sometimes group fares are lower than what the cruise lines offer.
I just got back from a cruise. We cruised with a work group and the TA also cruised with us who use to work for our agency but is trying to get into travel agency business. She admitted to me, when I called her regarding a price drop for police discount (rather than take the price drop I had her move us to the next category up for zero dollars), but she told me that b/c of my alerting her, she got a price drop for herself and hubby. She did not, however, alert others in the group to the price drop. I was appauled. What a piece of crap she is for that.
All the talk about price drops.... I am told by my TA and have read Royal Caribbean "Lowest Price Guarantee". It states they only honor a lower fare "within 48 Hours of booking".
Using CF for monitoring a future booking works fine.
Being a RCCI cruiser, any insight to getting a price drop past the 48hr guarantee is greatly appreciated.
Royal Caribbean honors price drops until final payment date.
So I have read... Had RCCL once amended the policy to the 48 hr rule then changed it back?
I am an early planner/booker, it has been a long while since I have actually seen a price drop on my fare.
Currently my cruise:
4/2014 has increased $1219.00pp
12/2014 has increased $1460.00pp
4/2015 is the same
I may be mistaken but I believe the 48 hour thing was for the 110% refund of the reduction. When RCI stopped honoring reductions up until sail date, the new stopping point was final payment and it has always been that way.
I deal directly with RCI and just got back on Saturday from a cruise with them, when I was making my final payment they even helped me look one more time for a lower price for that same cruise so there is no (48hr) window after booking unless you book when final paymen was to be made by everyone sailing on that one.